Services for Society
Itella’s mission has remained constant for nearly 400 years: to manage our customers’ information and product flows. Postal services for the Finnish society are in the heart of this mission.
We serve consumers under the Posti brand. Our competitive advantage relies on the strong brand and premium customer service. This is reflected in our annual customer satisfaction survey. In 2010, 77 per cent of consumers rate Posti’s service “good” or “excellent”.
